Apostle

Stefan Kapteijns

Mick van Teeffelen

In this FAQ we cover the most frequently asked questions about Apostle.

FAQ and Troubleshooting

Smart ways to keep post distribution varied and avoid content fatigue.

Prevent everyone from sharing the same post

A quick explainer on the three timing options when scheduling a post.

What’s the difference between Now, Single date, and Date range?

Learn how post targeting works and how to make sure content goes to the right page.

Why are my posts shared to my personal page instead of business page?

Learn how to prioritize certain ambassadors when spreading posts over a date range.

What's the prio star for?

What to do if you need to reschedule a post in Apostle.

Can I change the date and time of a scheduled post?

Learn what happens when you delete a post in Apostle after it has already been shared.

Deleting posts after sharing

Why you can't create or share LinkedIn articles and newsletters directly through Apostle.

Creating LinkedIn articles and newsletters

Creating and Scheduling Posts

Check these troubleshooting tips to understand why your post may not have been shared.

Common reasons posts are not shared

Why do I receive a notification right away, even if I scheduled a business page post in the future?

Learn what can and cannot be changed once a post is shared or scheduled.

Editing posts after sharing or scheduling

Learn how to check changes made by brand ambassadors after they share a post.

View edited posts shared by your team

It’s a quick final check before your post goes live on your business page.

Why do I need to approve my own business page posts?

Sharing Posts

Learn how to tag people and pages in your Apostle posts via the web dashboard and mobile app.

Tagging people and companies in Apostle

Tagging

Learn why accounts disconnect and how to quickly restore access to keep sharing posts.

Why do I need to reconnect my business or personal account?

Learn how to restore the connection between Apostle and your Facebook or Instagram business pages when access is interrupted.

How can I reconnect my business pages?

Learn how legacy plan users are billed for email-only users and pending invites.

Am I fully charged for email only users and pending invites?

Learn how to reset your password or access your Apostle account without it.

I forgot my password. How can I login now?

Learn how to update the email address of your account, where you receive Apostle notifications and post suggestions.

Change your email address

I'm getting an error message. What can I do?

Learn how to switch between different teams in Apostle.

Accessing multiple Apostle teams

How to refresh your page connection to unlock better insights in Apostle

Activate new insights for your business page

How to refresh your personal page connection to unlock better insights in Apostle

Activate new insights for your personal page

Other

Find answers and get help from Intercom Support and Community Experts

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