Apostle

Stefan Kapteijns

Mick van Teeffelen

In this FAQ we cover the most frequently asked questions about Apostle.

FAQ and Troubleshooting

Check these troubleshooting tips about why posts are not being shared.

Common reasons posts are not shared

Why do I receive a notification right away, even if I scheduled a business page post in the future?

Can I still edit posts after they've been published?

Learn how to check changes made by brand ambassadors after they share a post.

View edited posts shared by your team

Sharing Posts

Smart ways to keep post distribution varied and avoid content fatigue.

Prevent everyone from sharing the same post

A quick explainer on the three timing options when scheduling a post.

What’s the difference between Now, Single date, and Date range?

Learn how post targeting works and how to make sure content goes to the right page.

Why are my posts shared to my personal page instead of business page?

Learn how to prioritize certain ambassadors when spreading posts over a date range.

What's the prio star for?

Can I change the date and time of a scheduled post?

Can I delete posts in Apostle after they have been shared by my team members?

Why you can't create or share LinkedIn articles and newsletters directly through Apostle.

Creating LinkedIn articles and newsletters

Creating and Scheduling Posts

Learn how to tag people and pages in your Apostle posts via the web dashboard and mobile app.

Tagging people and companies in Apostle

Tagging

Learn how to easily link an Instagram business page and what to look out for while connecting.

Connecting an Instagram business page to Apostle

Instagram

Learn why accounts disconnect and how to quickly restore access to keep sharing posts.

Why do I need to reconnect my business or personal account?

Learn how to restore the connection between Apostle and your Facebook or Instagram business pages when access is interrupted.

How can I reconnect my accounts?

Learn how legacy plan users are billed for email-only users and pending invites.

Am I fully charged for email only users and pending invites?

Learn how to reset your password or access your Apostle account without it.

I forgot my password. How can I login now?

Learn how to update the email address of your account, where you receive Apostle notifications and post suggestions.

Change your email address

I'm getting an error message. What can I do?

Learn how to switch between different teams in Apostle.

Accessing multiple Apostle teams

Other

Find answers and get help from Intercom Support and Community Experts

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