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How can I reconnect my accounts?
How can I reconnect my accounts?
Stefan Kapteijns avatar
Written by Stefan Kapteijns
Updated this week

Due to security reasons, it sometimes happens that the connection of one of your business pages is broken. A warning sign will occur next to the business once a page has been disconnected. This is how you can reconnect your business page accounts.

Web application

  • Head over to your team

  • Click on your name in the upper right corner

  • Select Personal Settings (right top) and select Business Pages.

  • Click on the blue button with (Re)connect business page

  • Follow the steps to reauthorize your account.

  • You will now be redirected to your team and your business account is now reconnected and ready for sharing!


Mobile app

  • Open the Apostle app

  • Go to the Menu (the three stripes in the upper right corner)

  • Select Settings

  • Select the platform you want to reconnect

  • Follow the steps and reauthorize your account

  • You will now be redirected to the mobile app and your business account is reconnected and ready for sharing.

Tip: Your brand ambassadors will receive an automated reminder once a connection is broken. If they haven’t received or done anything with it, learn here how to manually send a connection request to your ambassadors.

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