25-9-2023
Dear Apostlers,
We’re happy to announce that the new version of our statistics page is live! Please consult the list below to see the full list of the new features on the statistics page and applied changes:
WEB UPDATES:
The issue where suggested posts that are scheduled in the weekend would be suggested immediately, when exclude saturday and sunday is on, is fixed! When you try to schedule a post in the weekend, you get a notification to disable the exclude for that post. This way the post will be suggested as intended.
NEW FEATURES:
Improved filters: it is now possible to easily filter your data on topics and groups to get more insights in the performance of your team, content strategy, topic distribution and performance.
Platform Insights Enhancement: we’ve implemented new functionalities to report metrics like likes, comments, reposts, and link clicks from company pages.
Team Activity Ratio: we developed a metric to compare team activity with other teams within the Apostle platform.
Customizable Performance Graph: the created performance graph allows for customization, it supports both line and bar graph formats and has a customizable x-axis where you can set your preferred interval. The default option is set to optimized to make sure the graph is readable and clear.
Platform, Topic, and Group Statistics Overview: a clear and concise presentation of platform, topic, and group statistics using pie charts for easy visualization.
GA4 Integration: the ability to link Google Analytics 4 (GA4) for comparing website traffic with the amount of shared posts through Apostle.
Enhanced Individual Ambassador Statistics: we’ve added individual ambassador statistics with new metrics, including likes, comments, reposts on company pages, and an activity score.
In-Depth Group and Topic Statistics: comprehensive statistics for groups and topics, offering deeper insights into their performance.
Link Usage Statistics: when using the build-in link shortener we can track the usage of links, providing data on the number of link clicks and how many users and posts have used the link.
18-7-2023
Dear Apostlers,
We’re happy to announce that our platform is upgraded with new features and improvements. Please consult the list below to see the applied changes:
IMPORTANT LINKEDIN UPDATE:
We are delighted to announce that LinkedIn has successfully resolved the recent issues, and we are pleased to inform you that sharing content to personal and business pages on LinkedIn is now back to normal. This means that posts will be shared right away, and content deleted within 30 minutes will not be reposted anymore.
NEW FEATURES:
We are thrilled to introduce an exciting update to our AI Variation Creator feature, empowering users to generate dynamic and engaging social media posts. It now supports posts longer than 500 characters. Capture your audience's attention and diversify the content for your brand ambassador team even better.
[COMING SOON] We are excited to announce the release of our new Insights page, providing users with in-depth analytics and valuable data-driven insights to help them make informed decisions and optimize their usage of our platform. Important: our new Insights section is currently in beta for a selected number of clients and will be released soon for all teams. Please contact our support team if you want to join this beta group.
WEB UPDATES:
Some users encountered duplicate variants while editing existing posts. This issue has now been resolved.
The priority star in Step 2 (Choose Channels) has been fixed. Selecting the star will ensure that these brand ambassadors receive the post first. Please note that this only applies to posts with a selected date within a time range.
Bulk updating groups, parameters, and themes in the member overview has been enhanced. Utilize our Excel template to instantly update your team members' information.
Warnings have been implemented for images that are too large to post, as well as for including double hashtags in your post. Social media platforms do not accept double hashtags, resulting in posts not being shared.
A new loading animation has been added to provide feedback and prevent users from double posting.
Various minor User Experience (UX) improvements have been made.
APP UPDATES:
Posts that have been shared to one (or multiple platforms) will now automatically move to the archive.
Strategy topics in certain colors were difficult to read on certain devices. This has now been resolved.
KNOWN ISSUES:
We are aware that a few users are experiencing frequent logouts from the mobile app. Our development team is actively investigating this issue and working diligently to find a prompt resolution. It's important to note that this problem is limited to a small number of users on specific devices.
25-4-2023
Dear Apostlers,
Please note that our support team will be unavailable on Thursday 27th, due to a national holiday in the Netherlands. However, you can send your questions via email or live chat, and we’ll respond as soon as possible.
On a different note, we’ve also upgraded our platform with new features and improvements. Please consult the list below to see the applied changes:
NEW FEATURES:
You can now bulk send invite reminders in the Pending Invites overview. Select multiple pending invites and use the Send Reminder button to send them all simultaneously.
We’ve upgraded our scheduling calendar with a third option: Single Date. You are now able to schedule a post on a specific date and time. Please find the Single Date option in the final step of creating your post. Use the dropdown menu to select a range, single date, or schedule now.
WEB UPDATES:
Automated post reminders have been upgraded. Update your team settings to set up automated reminders for posts that haven’t been shared yet by one of your team members. You can manually set the number of reminders and the timing.
We have significantly decreased the waiting time for scheduling posts and sending bulk invites to new team members. Planning a post should take no longer than a couple of seconds after clicking ‘Plan this post’.
The post preview has been updated and shows the correct images and URLs for all variants (in steps 1 and 3 of your composer).
Some users experienced downtime in their Posts & Planning overview. We’ve decreased the data requests and loading times significantly.
A new warning is added for team members that attempt to double post to specific platforms. You are now warned that a post is already shared on that platform.
After copying a post, variants were occasionally mixed and not in the correct order. This has now been resolved.
APP UPDATES:
We have significantly increased the inbox speed while loading new posts.
The leaderboard score is now shown for all users when opening the settings sidebar.
Some devices were having issues with image previews. This has now been resolved; all previews are shown in the mobile app.
11-04-2023
Dear Apostlers,
We’ve upgraded our platform with new features and improvements. Please consult the list below to see the applied changes:
NEW FEATURES:
Sharing multiple images in one post is now available for Facebook, Instagram (Business page only) and LinkedIn. You will now see a fourth option while selecting multiple images in the composer. Select ‘Share as multiple images’ to create a carousel post.
IMPORTANT UPDATE:
Twitter is temporarily unavailable to share to, due to technical changes on their end. We will update you as soon as possible when Twitter is reinstated.
WEB UPDATES
The Apostle link shortener did not work for specific urls. The shortener has been updated and is fully functional again.
The invite templates were not correctly used for the landing page subscriptions. New subscribers will now receive the default invite template from the team settings.
PDF sharing has been temporarily removed from the composer. We’re identifying new ways to improve this feature before reinstating.
Outlook users experienced large images in the suggested post emails. Several changes have been made and the issue is now resolved.
Automated invite reminders are now set to a maximum of three per team member.
GIF files larger than 8mb cannot be shared to LinkedIn. New warnings have been added to the composer to warn Social Master if large files are added to the platform.
The default posting times were miscalculated due to a timezone issue. These issues have now been resolved and timezones are shown correctly.
APP UPDATES
Some users experience issues while resetting their passwords from the mobile app. We’ve made several changes to this flow and fixed this issue.
For some iOS users, the mobile app crashed while uploading videos. This has now been resolved.
22-03-2023
Dear Apostlers,
We’re pleased to announce another wave of improvements and bugfixes today. Please consult the list below to see the applied changes:
NEW FEATURES:
Personalized UTM codes are now available. You can access this feature by editing links in the composer. Personalizing UTM will add the Apostle user ID (and optional business page) to your link on an individual level to get access to personalized statistics in Google Analytics. This means that you can now track the clicks and conversion per brand ambassador, or connect a personalized landing page.
You can now schedule posts for business pages separately in the final step of the composer. Please find a manual switch ‘Schedule business pages separately’ to get an extra time scheduler. This scheduler only applies to business pages.
WEB UPDATES
The Insights tab has been updated and is showing the basic stats of your team. This includes filtering, post insights, personal insights and business page insights. New updates will follow soon.
Manually added images for links were not shown as thumbnails in the Posts & Planning overview. This has been resolved.
APP UPDATES
Images in the mobile app were shown completely zoomed in. This has been resolved.
Some users experienced trouble with uploading content from the mobile app and selecting the accompanied content themes. This issue has been resolved.
Shared posts remained available in the inbox after sharing. Posts will now be transferred to the archive after successfully sharing.
08-03-2023
Dear Apostlers,
We’re happy to announce another wave of improvements and bugfixes today. Please consult the list below to see the changes:
LIST VIEW UPDATE
The listview in Posts & Planning has been completely updated and improved.
The listview now contains a detailed overview of all variations of posts and selected users per variation (click on the post title to open).
You can now delete specific posts for specific users.
You can now see the suggested dates and times, and the shared dates and times for users and business pages.
You can now see if users (or business pages) have shared posts and to which platforms.
You can re-suggest a specific post to a specific user.
You can now duplicate older posts using the copy icon.
APP UPDATES
Please make sure to install the latest version of our mobile app for these changes to take effect:
Users will not be logged out anymore after clicking the ‘back’ button on their phones too many times.
Sharing posts from the archive has been reinstated and working again.
Videos were not shown correctly in the app inbox. The previews are now fixed.
Some users got stuck while accepting the privacy policy in the onboarding in the app. This is now fixed.
The mobile app closed automatically while receiving new suggested posts for some users. This has now been resolved.
The reward system and leaderboard are now calculated properly.
WEB UPDATES
We’ve now set the default preview to LinkedIn instead of Facebook. All metadata changes will now reflect directly in the preview.
Some topics disappeared while selecting a content strategy topic for posts. This is now resolved.
Some users experienced issues while uploading content to their media library. This is now resolved.