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Resending invites and automatic reminders

Learn how to resend an invitation to new teammates and how automatic reminders work.

Stefan Kapteijns avatar
Written by Stefan Kapteijns
Updated this week

When you invite new team members, not everyone accepts the invitation right away. Some may need a little reminder. You can manually resend invitations, and the system also sends two automated reminders to help increase sign-up completion.

How to resend an invitation

  1. Navigate to Members from the left sidebar

  2. Click Pending Invites to see who hasn’t accepted their invitation yet

  3. Click the Refresh icon next to a user to resend the invite

  4. Confirm your request to send the invitation again

Automatic reminders

The Apostle platform also sends automatic reminders if someone hasn’t completed the sign-up process:

  • The first reminder is sent 3 days after the initial invite

  • The second reminder is sent 7 days after the first (10 days after the initial invite)

💡 Note: These reminders are also sent to people who began signing up via the landing page but didn’t complete their account registration.

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