When you invite new team members, not everyone accepts the invitation right away. Some may need a little reminder. You can manually resend invitations, and the system also sends two automated reminders to help increase sign-up completion.
How to resend an invitation
Navigate to Members from the left sidebar
Click Pending Invites to see who hasn’t accepted their invitation yet
Click the Refresh icon next to a user to resend the invite
Confirm your request to send the invitation again
Automatic reminders
The Apostle platform also sends automatic reminders if someone hasn’t completed the sign-up process:
The first reminder is sent 3 days after the initial invite
The second reminder is sent 7 days after the first (10 days after the initial invite)
💡 Note: These reminders are also sent to people who began signing up via the landing page but didn’t complete their account registration.