Parameters are used to customize your posts for each individual ambassador. Create your own parameters, such as Department, Store location, or Phone number (and many more). Your ambassadors can fill in their personal information for these parameters during the onboarding process and in their own accounts.
As an admin, you can use these parameters to personalize the posts for your ambassadors, by including their phone number, store location, department, etcetera.
How to set up parameters
Go to Team Settings.
Scroll down to the Parameters overview.
Select Add Parameter to create a new custom parameter. (Every new parameter will be automatically added as an extra onboarding field to fill in for new ambassadors.)
Please note: If you already have ambassadors on your team, you can manually update their parameters using an Excel file. You can download the template from the Member Management overview.
How to use parameters in a post
Go to Create Post.
In the composer select Extra Fields and add the custom parameter to the post.
The parameter will automatically show the information that’s filled in for each individual ambassador.
Please note: If you are trying to use a parameter and there is no information for a specific ambassador, you will receive a warning message from the system. Make sure you complete all parameters before scheduling a post.
Manually adding parameters to your team members
We offer two different ways of filling in parameters for your users. The first one is during the onboarding process. Every new parameter will be automatically added to the onboarding questions and ambassadors can fill in their own information there.
This only applies to newly invited ambassadors and won’t work for existing ambassadors.
The second way is using an Excel file to complete the parameters for existing users:
Go to Members.
Select the Upload icon.
Download the Team's file.
You will now get an overview of your ambassadors and the custom parameters. Fill in the information in the Excel spreadsheet.
Return to the Upload field and select Upload your XLSX file here.
The custom parameters will now be updated for your existing team.