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Resending invites & automatic reminders

Learn how to resend an invitation to a new member. 

Stefan Kapteijns avatar
Written by Stefan Kapteijns
Updated this week

If you invite new team members, not everyone might accept the invitation right away. They may need a reminder.

  • Go to Members in the left sidebar to see a list of all your members.

  • Select Pending Invites to see an overview of the people who didn’t accept the invitation yet. Click the refresh icon to resend your invitation.


  • Confirm your request and the invitation will be resent to the user.

Automatic reminders

In addition to manually resending an invitation, the system also sends out two automatic invite reminders:

  1. The first reminder is sent 3 days after the initial invite.

  2. The second reminder is sent 7 days after the first reminder (10 days after the initial invite).

Note: These reminders are also sent to people who started the sign-up process via the sign up landing page but have not yet completed creating an account.

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